Frequently Asked Questions – HomeOfMakeups.com
Products & Stock
Are your products cruelty-free?
Yes! All products are PETA-certified cruelty-free and over 80% vegan. Look for the vegan badge on product pages.
Where can I find ingredients?
Ingredients are listed under the “Ingredients” tab on each product page and printed on packaging.
When will an item restock?
Use the “Notify Me” button on sold-out items. If unavailable, the product may be discontinued.
Promotions & Discounts
How do I apply a coupon?
Enter codes in the “ADD MY PROMO” field at checkout. Only one code per order is allowed.
Student discount?
Yes! Details available on our Student Discount page1.
Orders & Payments
Accepted payment methods:
- Credit/debit cards
- PayPal (with “Pay in 3” option for orders over $45)
- Klarna (select countries)
- Apple Pay/Amazon Pay (supported regions).
Customs fees?
International customers may incur customs charges. Check local regulations before ordering
Shipping & Returns
Delivery times:
- US: 5-15 business days
- International: Up to 35 business days
Returns policy:
- 14 days for unopened items
- Return shipping costs are your responsibility
Product Help
How to use products?
Check packaging instructions, our Blog, or social media tutorials
Restricted items?
Nail polish, aerosols, and fragrances ship only to select EU countries